Frequently Asked Questions

Faqs

1I am looking at having a new bathroom fitted. Do you supply and fit everything we need?
Yes, we offer the complete package when having a bathroom fitted. 1. We can design you the perfect bathroom or en-suite 2. You can then choose from a wide range of bathroom suites that we supply 3. Our highly qualified team will then install your new bathroom at a competitive price 4. Our decorators will then come in and decorate your bathroom to your exact requirements We offer nothing but a first class service, so please contact us today for more information.
2What are your opening hours?
We are open Monday-Saturday, 9am-5pm. If you have any questions about our products or services out of hours, then please feel free to contact us via email and we will get back to you as soon as we can.
3What warranty do your products come with?
Our warranties can vary depending on what product range you have purchased.
  • Baths 10-25 years
  • Shower Enclosures 10-lifetime
  • Taps / Showers 5-10 years.
4How long does delivery take?
90% of our products are delivered the very next day, although it really does depend on the range you have chosen. If you are thinking about ordering a new bathroom suite, then contact us and we can tell you if it will be delivered the very next day.
5Is it possible to fit a wet room in normal bathroom?
Yes in most cases this is possible. We would need an onsite inspection to check the position of your drainage and then we can let you know if this can be completed for you.
6Best way to ventilate a bathroom?
We would always recommend an extraction fan to be fitted in any bathrooms that we work on. This will help to ventilate the bathroom while stopping condensation from forming.
7Will we still be able to use our bathroom while any work is being carried out?
If you have more than one toilet in your home then we will make sure you can use one of these while the work is being carried out. If you only have one, then it may be better if you can make arrangements to use someone else’s bathroom until your new toilet has been fitted.
8Will there be a lot of mess?
With any building work, there is going to be a little bit of mess. But we can assure you that we will clean up as we go. We will do our best not to inconvenience you while we are in your home, and your home will be just as you found it when we leave.
9I have a cupboard under the stairs that I am thinking about converting into a cloak room. Is this something you can do for us?
Yes it could be possible for us to do this, but we would like to see the room that you would like converting first. If we could arrange a time for us to come around, we can let you know exactly what we can do for you.